I survived what I considered a Major setback when we failed the certification, but in the early ‘90’s, I did become a manager once again. God had to get me ready and now was my time. I was no longer “defensive” (for the most part). I remember being in a staff meeting and I was given, what I considered an “unreasonable” (rather dumb in my opinion) request. I responded, “So what do the rest of you think about that idea?” When I saw the expression on their faces and it appeared that they truly understood my point of view, I knew that I had passed my initiation.
If you still haven’t made the connection, please continue to read throughout my journey. There are things in our work and our home lives that occur that are simply out of our control, which makes it critical to hold on to the moments of Order that we can create. Life, in this day and time, can be so very stressful. We must do anything that we can do to minimize the “stupid” stuff that really doesn’t matter anyway. When we organize our day to maximize our quality time with family and friends, and promote those things that give us peace…..
We then capture the Joy in Life that God intended!
Hope you enjoyed my little segway blog post, “Purely Random” and it was really random…
Back to the Certification, the day of was extremely nerve-racking, to say the least. Our two-inch 3-ring binder was complete with colorful dividers and creative title pages.
The people had been quizzed and quizzed some more, and we were ready. The managers and I gathered in the conference room to be tested for several hours. We had to prove that we knew what we knew and did what we said. But at some point during the process, the examiner seemed somewhat agitated with our responses. The atmosphere became rather tense.
What is happening here? I planned this whole thing out and this was going to be the icing on the cake… Although this was a new process, I anticipated a rather calm, smooth “testing” session??
Needless to say, we didn’t fare so well….
The 2nd of the two positions that I spoke of last time, was an Organizational Effectiveness Specialist (OES). I literally got to create my own role and responsibilities. At the time, the company was preparing for a quality certification and my task was three-fold. One to get the people excited about the process and two, to prepare them to correctly answer the questions that may be asked when the examiners came to our facility. I created crossword puzzles with key words and phrases and I had the “Question of the Day”, with public recognition for those who answered correctly. I actually enjoyed that job.
Third, I was to ensure that the organization passed the certification. We had to develop a notebook with all our key work processes documented and to make sure that the organization understood and adhered to them.
But of course, with Order comes Chaos….
Next Post – The Certification
Pass or Fail?